Shipping policy

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification once your order has shipped.

Order Tracking

• Once your order has shipped, you will receive an email with tracking information so you can monitor your delivery status.

Shipping Delays

• While we strive to ensure timely delivery, delays can occasionally occur due to high demand, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.

Missing or Damaged Items

• If your order arrives damaged or items are missing, please contact us at info@cosmologyskincare.com within 7 days of receiving your package, including your order number and photos of the damaged items.